How we handle information about subscribers to our services. In a word, respectfully. We are aware that clients are agreeing to provide their email or other information such that we can best serve their needs and this is always our intent. We apply industry standard best practices in terms of how we protect your information and that we respect your wishes for disclosure or removal from list services. We hope someday all business and individuals have similar respect for gathering and using information provided and want to lead by example through keeping your information secure and using it as you intended.
What personal data we collect and why we collect it
Information we gather via contact forms is transferred to our local systems and not used for any purposes other than direct communication between Delchem Inc. and people who have contacted us via this website or other media including email addresses provided by telephone or in-person.
Providing us with information via our website form considers that the user who submits the form is responsible for providing information they are authorized to share.
Delchem, Inc. does not share or sell any information gathered via our website or other medium without explicit consent from guests or customers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not share contact information with any other organizations. The parties which manage our website and digital technology will, of course, have access to this information but are also contracted to using it only for purpose connected to Delchem, Inc.'s specifically authorized usage. Delchem does not sell or share our contact information with any third parties beyond those directly associated with our own branded marketing activities.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Your information will only be shared with responsible parties on an as-needed basis. For example, using email addresses provided with an internet mailing service where that data will be housed on their servers. They are liable for protecting data once it is securely stored on their networks as well.
Your contact information
We respect the privacy and authority of your contact information including name, address information, and other contact or personal/business information. Contact records are removed from our mail server to protect senders and recipient lists alike. We store information locally on secured systems and your personal data is not accessible to outside parties.
In addition we keep all information provided or gathered regarding our client businesses secure. Digital archives are locally stored and managed and copies and backups of such data are secured as well.
How we protect your data
Any systems used at Delchem Inc. have appropriate virus protection in place. Systems with internet access are maintained up-to-date and used in secure manners. System which don't meet those criteria will not have direct or network access to secure data.
What data breach procedures we have in place
Delchem observes general best practices to assure data breaches do not occur. In addition, we frequently verify account status' to be aware if anything suspicious appears in our data.
What third parties we receive data from
We may receive information from email service providers and general website analytics review. We do not share received data with other parties.
What automated decision making and/or profiling we do with user data
We do not employ automated decision making with regard to our customer data.
Industry regulatory disclosure requirements
None exist within our specific industries but we abide by generally understood guidelines and ethics in terms of disclosure of policy.
How long we retain your data
We maintain your data in alignment with federal and local requirements. If you are providing data from a region with specific security standards you wish us to apply those concerns should be addressed in your initial contact through our website forms or otherwise. Please contact us if you have specific concerns about data privacy from Delchem Inc.